Privacy Policy

1. General

1.1. This Privacy Policy (the Policy) governs processing and protection of information you provide when using the Service, including the website, account dashboard, and Telegram bot.

1.2. The Administration of the Service acts as the operator of this digital service for the purposes of the Policy. Contact: support@duckbridge.net.

1.3. By using the Service you accept this Policy. If you disagree, stop using the Service.

2. Information we collect

2.1. The Service may collect:

• account identifiers (Telegram ID, email, internal subscription ID);
• technical data needed to operate the Service (client type, device/HWID within device limits, operational connection metadata);
• interaction history (payments, plan, traffic balance, support requests).

2.2. What we do not collect

We do not require passport data, documents, or photos. We do not log visited websites, user DNS queries, or traffic contents.

3. How we use information

3.1. Data is used only to:

• operate the Service, billing, and device limits;
• contact you (login codes, notices, support);
• prevent abuse and protect infrastructure;
• improve reliability in aggregated form.

4. Sharing with third parties

4.1. We do not sell your data and do not share it except when:

• required by applicable law or a lawful request from a competent authority in the operator's jurisdiction;
• needed to fulfil obligations to you (including payment providers, hosting, email delivery);
• you gave consent.

5. Storage and security

5.1. Data is kept as long as needed for the account, billing, and legal duties under applicable law.

5.2. We take reasonable security measures but cannot guarantee absolute safety of internet transmission.

6. Limitation

6.1. Internet transmission always involves risk.

6.2. We are not liable for loss or disclosure caused by third parties or the user.

7. Changes

7.1. We may update this Policy. The current version is published on this page with the update date.

7.2. Continued use after changes means acceptance of the new Policy.